Interlibrary Loan and Document Delivery: Lessons to Be Learned
In the history of library services, interlibrary loan and document delivery are fairly young. As such, they may often be given short shrift by more-established areas of the library world, such as cataloging or reference. But they are important services and they can have a great deal of impact on other areas of the library; they can especially provide relevant information to collection developers, enhancing their ability to provide needed resources to library patrons. It is the purpose of this article to address the potential of interlibrary loan and document delivery services and data to collection development.