ABSTRACT
SUMMARY. A predictable shortage of librarians in public and academic libraries, due to the progressive retirement of the baby boomers and the lure of lucrative positions in the private sector, signifies the need for libraries to change the way heads of reference are hired and retained. Years of previous supervisory experience as a job requirement will need to be replaced with agreement to participate in a positive and substantive training regimen for new supervisors. This article looks at why supervisors need training, assessing the competencies of a new supervisor, applied training for the new head of reference, and consequences of failing to train new supervisors. Examples of techniques for establishing the training milieu are suggested. [Article copies available for a fee from The Haworth Document Delivery Service: 1-800-HAWORTH. E-mail address: <docdelivery@haworthpress.com> Website: <https://www.HaworthPress.com" xmlns:xlink="https://www.w3.org/1999/xlink">https://www.HaworthPress.com> © 2003 by The Haworth Press, Inc. All rights reserved.]
