ABSTRACT
One critical difference between experts and novices as they approach problems is that, “[E]xperts notice features and meaningful patterns of information that are not noticed by novices.”2 Experts see what novices do not, both in the problem and in the resources available. The knowledge of experts is also highly organized and easily retrievable for application.3 Schemata are
the key to expert problem solving. Schemata are “organized representations of things or events that guide a person’s thoughts and actions.”4
