ABSTRACT
Charles Bunge's prolific body of work concentrates on service issues and patterns as they have been affected by new information readiness, users' expectations, changing functions of libraries outside of reference, methods of communication, available technology, and the work environment of libraries. It is clear that the activities associated with reference work and information products that are the foundation for reference collections are a bloodline for him. His is a surpassing method of scholarship and inquiry into reference work, a style of teaching, and legacy of experience. Bunge's writings typically provide a context for the situation and then develop a thesis that contains insight, revelation, and new ideas. His passion for service principles is as hard to conceal as his innate ability to see a variety of library environments and their implications for reference. With respect to reference sources in particular, Bunge has pondered, studied, and then written about how librarians become familiar with resources and how they are always preparing to become better at what they do.
