ABSTRACT

Electronic access to information is transforming both the vision of future libraries and the way in which librarians today deliver information services. In reference service, especially in academic libraries, the wide availability of electronic access to periodical indexes and full-text periodical databases has raised speculation about the possibility of relying on purely electronic reference collections. A field test indicates that this is not yet a viable option and points to the continued vital role of the reference librarian as guide, interpreter, and integrator of print and electronic information sources. In the tradition exemplified by Charles Bunge's “Potential and Reality at the Reference Desk: Reflections on a ‘Return to the Field,’” this article rests on field experience and testing, and is written in part in the first person. [Article copies available for a fee from The Haworth Document Delivery Service: 1-800-342-9678. E-mail address: getinfo@haworthpressinc.com <Website: https://www.haworthpressinc.com" xmlns:xlink="https://www.w3.org/1999/xlink">https://www.haworthpressinc.com>]