ABSTRACT

This chapter gives examples of the kinds of surveys and audits which could increase the information available about the four types of measure and thus identify areas where fitness might be improved. The information collected needs to be analysed to see whether it is sufficient for judgements to be made about the level of organizational fitness in each work group and how the fitness levels might be improved. Without careful management, Bottom-up initiatives introduced with the aim of improving fitness may actually cause tensions and disarray. Experience shows that the first steps in resolving problems, in increasing organizational fitness, or in identifying competitive edges nearly always involve winning the support of management and supervision and getting them as a group to display the kinds of behaviours that will get the best out of staff. We favour approaches which allow able and motivated staff to contribute to the design and implementation of schemes aimed at improving Organizational Fitness where they work.