ABSTRACT

Delegation involves one person entrusting responsibility and authority to another. Typically the individuals concerned include someone in a managerial or supervisory role who, while retaining accountability, delegates responsibility and authority to someone else, who reports to them, to accomplish one or more tasks. There are a number of reasons why the delegation of responsibility and authority is involved when it comes to the allocation of work inside an organization. For instance, dispersed geographical location can mean that those working out in the field will need to have sufficient delegated authority from the centre in order to maintain organizational efficiency. More frequently, many managers see delegation from the point of view of optimizing the use of their time. Delegation of those tasks that can be completed just as effectively by their staff provides the manager with time that they feel can be used more profitably elsewhere.