ABSTRACT

Engineering is the discipline of applying art or science to practical problems. Resilience Engineering is the discipline of applying principles of Highly Reliable Organizing and Resilience Engineering to the design of resilient systems. An assessment of brittleness is the first step in determining which strategies and tactics to deploy and noticing brittleness (and resilience) is a skill that can be learned. This chapter covers how the skill to notice brittleness can be developed then applied in a workshop to assess brittleness and subsequently design strategies and tactics to increase resilience. These topics will be explored in the context of maintenance work.