ABSTRACT

This chapter explores how the cooperative behaviors and strategies identified are related to the specific interaction setting of crises. Establishing the relationship between cooperative behaviors and cooperative strategies on the one hand, and the relationship between specific crisis characteristics on the other, may help us think about whether there are particular crises, or characteristics of a crisis, that determine the course of action and strategy of organizations early on. The correlations between particular crises characteristics tell one distinguish certain types of crises that take on correlated characteristics. The negative and significant effect of threat on 'Agree' was also confirmed in the regression analysis. For Signal trustworthiness, uncertainty regarding how to define the crisis showed a negative and significant effect. The significant correlation effect of threat being perceived as coming from inside the group managing the crisis on Signaling trustworthiness as an overall cooperation strategy did not repeat in the linear regression model.