ABSTRACT
Most organisations, in part or whole, at some stage face the challenge of redesigning their workplaces to enable growing numbers of older people to participate in the twenty-first century knowledge economy. The author's aim to enrich understanding of what such workers need to carry out their daily work successfully, how they interact with their work environment and what aspects of contemporary office design and technology support them in doing their work. The author's assembled a multidisciplinary research team representing the disciplines of design, architecture, engineering, anthropology and work psychology, integrating a range of applied and academic perspectives. The author's adopted a multi-method research design, which means that they tried to gain understanding in different ways. In each organisation, they met with the people responsible for the productivity and well-being of older knowledge workers those who direct the HR strategy and environmental decisions, including senior managers in human resources, real estate, facilities, diversity and occupational health.
