ABSTRACT
This chapter combines the data from the assessments and evaluation and uses them in a comparative analysis of the three exhibitions: the British Museum's Enlightenment gallery; the Victoria & Albert Museum (V&A's) Understanding objects gallery; and the Horniman Museum's Music room. The layout of the Music room in the Horniman Museum had been very effectively designed. There is a clear view of the whole gallery from the entrance and visitors generally followed the viewing paths intended by the curators. In the Enlightenment gallery a different situation was observed. There is an outstanding vista of this gallery from the entrance, but visitors tend to move along the long axis of the room in a clockwise or anticlockwise direction. Earlier visitor studies in the V&A British galleries recommended that if gallery lighting were improved, it would increase visitor satisfaction rates. Lighting can be used to define exhibition spaces and to highlight the texture, characteristics and quality of an object.
