ABSTRACT
This chapter describes three key symbolic acts in phase one of the ATTACH project, namely the development of the spirit of innovation'; user needs research; and developing a demo'. Bruce, who presented a brief overview of Newham, pointed out the information poverty and lack of private investment in the area, but stressed that there were, nonetheless, opportunities. The social events were examples of sociability', where status is temporarily forgotten and everyone enjoys each other's company, which was important in creating a team spirit after the fierce debates of the meetings. The term 'information provider' was defined as any organization, department or person within an organization who might supply the information or services through ATTACH. The role of Central Scottish Police was defined as being an associate partner of the MPS. Social events took place each evening, such as an Equestrian Challenge', which Jonathan led with much enthusiasm, as well as visits to the local bowling alley.
