ABSTRACT
The user needs analysis and the 'demo' was only the first step in developing digital services, and the team had to start engaging with all aspects of changing communication such as information provision, service delivery and technological development, in an integrated fashion. Integrating ATTACH into this community services strategy would help to embed it within a service framework. Mons spoke in the Technical Progress meeting and followed the same themes as Nick and Solven. Bruce (LBN) argued that the London site had realized that digital services required a Corporate Information Strategy to determine local standards, content, and to devise a Public Information Strategy. Nick had stressed the need to bring different information providers together to start to network and collate various sources of information into one system. Roger's presentation was focused on information provision in the community. Marcia pointed out which Microsoft products would provide solutions for ATTACH and beyond to other digital services.
