ABSTRACT

This chapter takes a different view of social responsibility, arguing that if managers truly want to make society a better place to live, they should begin by being better managers. Ethics and social responsibility are a routine part of business education today. The prevailing argument is that managers need to consider the effects of their actions on broader society. Managers are the heads of small communities, and their behaviour can have a significant impact on the welfare of those people. Positive and negative feelings that workers experience in the workplace can spill over into other areas of their life. In some cases, workers can tolerate poor workplace experiences if other factors compensate. For example, they may endure a horrible boss and work conditions if they are paid very well. The compensation allows people to stay happy in their daily life despite the job. However, for most of us, there is a strong link between our jobs and life satisfaction.