Conclusions

This book has developed the notion of complex systems requiring complex models to fully understand them. The current literature has shown that for a considerable time, models used within aviation accident investigation have been dominated by linear chain models and this is addressed. Event Analysis of Systemic Teamwork (EAST) is initially identified as a suitable toolkit approach that moves closer towards this ultimate dynamic and complex model. The fundamental strength identified within EAST is the use of information networks and these are developed in a novel way to integrate conscious ownership and transfer of information. This centralises a continuing theme of the book – communication.