ABSTRACT
Human error is a complex construct that has received considerable attention from the Human Factors community. Although human error has been investigated since the dawn of the discipline, research into the construct only increased around the late 1970s and early 1980s in response to a number of high-profile catastrophes in which human error was implicated. The prediction of human error is used within complex, dynamic systems in order to identify the nature of potential human or operator errors and the causal factors, recovery strategies and consequences associated with them. The human error template technique was developed for the certification of civil flight-deck technology and is a checklist approach that is applied to each bottom-level task step in a Hierarchical Task Analysis (HTA) of the task under analysis. Task Analysis for Error Identification combines HTA with state-space diagrams in order to predict illegal actions associated with the operation of a system or device.
