ABSTRACT

The complex nature of team-based activity ensures that sophisticated assessment techniques are required for team performance assessment. Team-based activity involves multiple actors with multiple goals performing both teamwork and task work activity. Communication between team members is crucial to the overall success of team performance. Team communication assessment techniques are used to assess the content, frequency, efficiency, technology used and nature of communication between the actors within a particular team. Team behavioural assessment techniques are used to assess team performance or behaviours exhibited by teams during a particular task or scenario. The assessment of team mental workload (MWL) has received only minimal attention. Team members also provide an overall rating of other team members’ MWL and also a rating of each Task Load Index dimension for the team as a whole. There is limited reliability and validity data available regarding the approach to the assessment of MWL.