ABSTRACT

This book highlights the changes and challenges to the role of the HR Business Partner, overviewing the emerging service delivery models for the HR function (in particular the development of shared services and outsourcing options) and what this means for the HR Business Partner (HRBP) in the modern enterprise. The purpose of this book is to provide a conceptual framework and practical advice, based on real life case studies and recent research, into how HR Business Partners best add value to the organization. The authors have extensive experience of working in the area of HR restructuring (having been HR Directors in blue chip organizations and senior advisers in leading consultancies) and have consistently come up against confusion and contradiction about what is the new role of the HR Manager/Business Partner in supporting business managers in the delivery of strategic and tactical objectives. Theory and conceptual models are used to underpin this book but it has been written as a pragmatic, hands-on guide that will help its readers think through how best they might fulfil the role of the HRBP. The book contains checklists, case study examples and self-assessment tools. It is supported by supplementary material (updates, further case studies, templates and tools) which are available via the authors' website.

chapter 1|16 pages

The Evolution of HR

part 1|47 pages

The HR Business Partner Model in Practice

chapter 2|14 pages

The HR BP Role

chapter 3|12 pages

The Role of the Shared Service Centre

chapter 4|8 pages

The Role of the HR Centre of Excellence

chapter 5|7 pages

The Role of Outsourcing

chapter 6|5 pages

What Does this Mean for the Line Manager?

part 2|39 pages

HR Technology – the Business Partner Toolkit

chapter 7|5 pages

The HR BP and Technology

chapter 10|15 pages

The Business Case for Technology Investment

part 3|59 pages

Completing the Jigsaw

chapter 12|13 pages

Measurement for Success

chapter 14|7 pages

Developing the HR BP

chapter 16|11 pages

Lessons Learnt Implementing the HR BP Model