ABSTRACT
Hoshin Kanri and its associated TQM process are Business Management Systems in themselves and in order to complete the PDCA Cycle described in Chapter 10 they will require regular and systematic auditing for which a procedure will be necessary. Also, it will be necessary to have an effective auditing process for the evaluation of the supply chain. Fortunately we can make use of the auditing procedure which supports ISO 9001:2000 thanks to its eight management principles and the fact that the standard clearly states that the audit must be against the system operated by the organisation.
