ABSTRACT
In Chapter 5, it was shown that the total number of Performance Indicators can be huge and sometimes runs into several hundreds. This can be quite discouraging but the problem is not difficult to deal with. Initially the simple Selection Matrix can be used as a subjective tool to quickly prioritise what are thought to be the most important Performance Indicators. This will enable the development of Hoshin Kanri and get the process working but it is a subjective method and is inferior to the use of factual data. However, once the programme has started and Benchmarking has produced more information it will become possible to refine this important stage and use more objective data to prioritise the Performance Indicators and convert to KPIs.
