ABSTRACT
The process of Continuous or project-by-project Improvement is at the core of all successful business improvement programmes. The tools included here are fundamental to all problem-solving and improvement activities whether it be Six Sigma, Quality Circles or any other disciplined approach. When combined with Process Analysis and Process Re-engineering and the higher-level tools such as Designed Experiments in Six Sigma Black Belt training there are very few problems that cannot be tackled and solved.
