ABSTRACT
This chapter considers the education, training and development of library and information workers in relation to the area of work commonly described as strategic management. Strategic Development has been chosen as it usefully separates these important concepts from the formal management hierarchy and flags up the desirability of engaging staff at every level and in all parts of the organization in the strategy process. The chapter then takes a thematic approach to the subject, dealing with each identified topic in turn, defining the area, explaining its significance and suggesting methods of development, illustrated by examples from practice as available. The discussion draws on related published literature throughout and is complemented by appendices containing additional examples and an annotated list of publications recommended as learning resources. Library managers may also turn to published literature for guidance and inspiration, consulting general management and/or library-specific textbooks and case studies for planning models and lessons learned.
