ABSTRACT
This chapter describes how the meeting organisers and participants can follow some basic rules and practices to improve the efficiency of communication by audio and video conferencing, when planning, moderating, participating and closing the meeting. The first step is to understand how effective meetings via audio and video conferencing are currently, and identify the areas for improvement. After conducting interviews, combine the answers with the other recommendations in this chapter, and write the first set of good practices for audio and video conferences. Many global project managers and team members have had poor experiences of meetings held via audio and video conferencing. Misunderstandings, conflicts, background noises and excessive idle time until all participants are connected are all examples of situations that create frustration for the meeting participants. Audio conferencing connects two or more sites with audio links so that participants can converse, interact and share views.
