ABSTRACT
Quality management's (QMs) heavy reliance on statistical data should, all by itself, be considered an indicator that QM has suspect bearing on assessing 'business processes'. This concept is then projected or expanded, either from the exact circumstances and environs from when it was originally hatched and into other types of management, or else from explaining the past into predicting the future. Game Theory, even when combined with Risk Management, Networking, Gamesman, or Transactional Analysis theory, simply cannot provide a structure for accurately predicting the future, and no amount of brilliance from Thomas Nash nor Isaac Asimov can change that fact. But once we abandon the idea that these theories can produce narratives that can successfully make that leap, from explaining why history unfolded the way it did over to predicting how future events will unfold, we are liberated to evaluate how these theories can describe the efficacy of information.
