ABSTRACT
This chapter deals with the perspectives of adult users on the usability of assistive technologies (AT). It discusses usability by focusing on aesthetics and design, without emphasising any particular disability, but focusing instead on the significance of lifestyle, gender and age in an intersectional perspective. Usability, including dimensions such as aesthetics and design, is important for well-being and quality of life. This has hitherto been a neglected issue in public service provision of AT. First and foremost, services emphasise utility and clinical needs. Traditional ways of viewing and using AT within a medical discourse are put at stake by analysing how users talk about devices. AT devices are thus important body parts, revealing one's personal identity. The chapter also discusses the perspectives of wheelchair users and people who are hard of hearing and put them as users in the 'consumption junction'.
