ABSTRACT
This conclusion presents some closing thoughts on key concepts covered in the preceding chapters of this book. The kiosk strand of the study enabled comparisons to be made between the same digital health information service in a number of different environments geographical and institutional, for instance. The role of kiosks in providing health information was limited by a relatively poor take-up amongst the general public and the limited static menu and content. Kiosks were also associated with limited health outcomes. Internet users did use the platform for health information. Positive outcomes were associated with more experienced and educated use of the Internet. Digital Interactive television (DiTV) viewers used the platform for health information and this use was associated with positive outcomes. The transactional services explored the potential of DiTV as a two-way medium where the user becomes an information sender as well as receiver, and a dialogue established.
