ABSTRACT

Informed decisions are better decisions that is to say, they are better than uninformed decisions. The need for decisions to be informed is self-evident. Organisational decision makers don't describe the absence of information in decision making as uninformed. Business intelligence applications or systems that provide information for the purpose of organisational decisions make frequent use of skeuomorphs. In organisational decision making forums - meetings - sense-making is a dominant activity. Decision making meetings are typically monthly management meetings, quarterly business reviews, or in fast-moving businesses like retail, even daily meetings to make merchandising decisions that impact the day ahead. Social decision making systems could associate information, decision artifacts and the actions taken as a result of the decision. Digital solutions are designed to meet the needs of real-life problems. Each time the decision system was upgraded using new technology, sophisticated exploration and analysis capabilities were partially used or ignored because they had no equivalent in the old systems.