ABSTRACT
This chapter covers the willingness to follow the rules and norms of the interaction and the analysis of the dual perspective of the ground rules. It presents the relationship between impression management and the ritual and dramaturgical frameworks. The chapter deals with unintended disruptions, benign fabrications, and unintended offenses to the self. It then proceeds by following Goffman's sequence, commencing with the analysis of the ground rules governing the situation through the dual perspective whereby he analyzed the willing adjustment leading to remedial action from the point of view of the interaction, and the necessary adjustment leading to defensive action from the point of view of the individual. One of Goffman's most fascinating examples attesting to the relationship between the willing adjustment to social rules and the mentally ill comes from one of his observations. Finally, the chapter presents the study of remedial action.
