ABSTRACT

In the same way that the quality of relationships within teams influences the quality of relationships between teams, so the quality of relationships between teams, functions or other organisational units influences the behaviour of the organisation. To have effective partnerships inside the organisation as well as with external stakeholders an organisation needs to be open, adaptable and flexible. It needs to respond to influence and change as much as it needs to influence others. All aspects of relationships become involved in the interaction between silos. The behaviours associated with team archetypes will be mirrored at an organisation level. The impact of the dysfunctional archetype behaviours can be very costly at this level. Organisation development effort needs focuses on working in an integrated way combining task, process and relationship agendas with the team at the heart of the process.