ABSTRACT
This conclusion presents some closing thoughts on the key concepts discussed in the preceding chapters of this book. The book introduces the concept of complexity; this notion of complexity is then discussed within the domain of command and control. Cognitive Work Analysis (CWA) is proposed as a framework for coping with this level of complexity. Of particular interest are applications that move beyond analysis, and attempt to use CWA to inform and lead design or evaluation. Work Domain Analysis (WDA), has been applied in the widest number of domains and for the widest number of applications, because of this; it is fairly well understood with consensus on its application. The book presents clear advancements in the use of WDA phase as a template for rough order of magnitude planning. Control Task Analysis has received, comparably, much less attention than the WDA phase, but more than the remaining phases. Strategies Analysis is possibly the most in need of further consideration.
