Trust in the workplace

The role of the unseen hand in trust in the workplace is shown by a study by Baron and Neuman. This chapter examines the unseen and seen facets of trust in the workplace. The unseen facets of trust in the workplace were described from the studies by Baron and his colleagues and interpreted from the Bases, Domains, and Target Dimensions (BDT) Framework. The seen facets of trust in the workplace were addressed by the theory and research regarding social exchange and procedural justice. It was expected that much aggression in the workplace would be covert, disguising the identity of the perpetrator and leaving the victim uncertain as to whether the harm experienced was intentional. The party's trust is his or her willingness to be vulnerable to risk in the workplace, which is ultimately shown by engaging in the trusting action of assuming that risk in a given business context. Evidence has accumulated to support the vulnerability to risk approach to trust in the workplace.