ABSTRACT
Organizations, whether in the public, nonprofit, or private sector, often must contend with the divisive issue of the perceived conflict between the institution’s interests and employees’ or community’s interests. The Rio Estrecho Authority, a special district government, administers and regulates waterways of the Rio Estrecho basin. Recent events have required the organization to consider alternative retrenching strategies. This leads to a situation that requires an employee to make a difficult decision. The values and norms within a given organization are often subject to alternative interpretations in dynamic, high-stress environments. This case study examines the individual, administrative dilemmas raised by these issues in the context of organizational decision-making processes.
Main TopicsBureaucracy and structure, Decision making
Secondary TopicsPolitical context, Intergovernmental relations
Teaching PurposeTo examine the difficulties of balancing organizational demands and both professional and individual responsibility; it also discusses issues surrounding intergovernmental and political accountability and transparent communication to employees and the community.
The OrganizationThe Rio Estrecho Authority (REA). The Spanish Lake Project (SLP) operates under the auspices of the REA.
<target id="page_24" target-type="page">24</target>Main CharactersThomas Fernandez, CEO of Rio Estrecho Authority
David Winter, Southern Regional Director
Daniel Kraves, Head Operations Officer for Spanish Lake Project
James Blackstock, member of the special group
Travis Cole, Dean Burke, the other members of the special group