ABSTRACT

Think of all the areas where listening occurs during this brief scenario: the 911 operator listens to Wendell, Wendell listens and answers the operator’s questions, Officer Long listens to his dispatcher and to Jeff, Jeff listens to Officer Long, Jeff’s attorney listens to both the officer and Jeff. All of these listening opportunities occur, and Jeff hasn’t even be formally charged with a crime. Regardless of whether Jeff simply wore the wrong color jacket at the wrong time or is accused of and tried for the vandalism, there will be many more listening opportunities before the situation is resolved. Let’s take a look at some of the possible listening situations.