ABSTRACT
INTRODUCTION As children, we are often praised and reinforced for speaking well. But how many of you were praised for “listening well”? For not interrupting? For being attentive? In school you are assigned speeches to give, and you can even take speaking classes. However, it is unlikely that you have received formal listening training before now. At best, you were exposed to a unit of listening as part of another class you have taken-public speaking, interpersonal communication, or music education.
