ABSTRACT
In the preceding chapters, we have presented a theoretical framework that gives full priority to democracy, citizenship, and service in the public interest. We have called this framework the New Public Service. We have argued that the New Public Service offers an important and viable alternative to both the traditional and the now-dominant managerialist model of public management. It is an alternative that has been built on the basis of theoretical explorations and practical innovations in public agencies, many of which we examined, especially in the last two chapters. In this chapter, we want to return to the normative model that inspires the new Public Service and invite your participation in building and expanding that model.
