ABSTRACT
The early part of the twenty-first century is seeing new, evolving thinking about organizational innovation and uses of organizational forms. All orga nizations must change over time, as circumstances and needs change. The previous chapters highlighted how demands for cost-effective and customeroriented services led to making work processes more efficient and effective in the 1990s. But other circumstances to which organizations must respond are regional and other problems that may lie beyond the abilities or scope of existing public-sector organizations. Another feature is that today many ca pable private sector organizations exist that can provide alternatives to pub lic sector provision of services. Indeed, organizations can choose to rely on other organizations for implementing their policies and providing services, rather than doing that themselves. They can also choose to work together in making policies and providing services. New organizations can also be cre ated to deal with specific problems such as transportation or the environ ment. It is time to rethink how society organizes itself for the various tasks that it faces.
