ABSTRACT

Abstract: Because of the importance of offshore outsourcing as one of the key business developments of the twenty-first century, this chapter explores its historical roots in information technology (IT) outsourcing and the evolution of the IT service industry in India. The chapter also discusses some of the challenges posed by offshore outsourcing, mostly from the perspective of the West. In particular, the chapter aims to open a dialogue on some of the possible implications of offshore outsourcing for the information systems (IS) discipline.