ABSTRACT
Abstract: The operational use of earth observation technologies by expert teams in the crisis response domain is a critical sociotechnical process. The unique context and characteristics of every crisis have an impact on the extent to which these technologies, such as computer-based tools for object identification, feature recognition, and change detection, will be used, and how the actual work and the interactions of expert teams deploying the technologies will emerge. Beyond the mere technical characteristics of functioning and operating the earth observation technologies, crucial prerequisites for their successful application in a crisis situation are predominantly set by “soft” factors such as management, process control, and clear and accurate communication. The knowledge of these factors is essential in order to build and train expert teams capable of using these technologies and performing effectively under a wide variety of situations and conditions. This chapter reviews experience and lessons learned from a simulation of operational deployment of earth observation technologies by expert teams in rapid crisis response. The exploitation of these technologies by expert teams while responding to a nuclear emergency scenario is studied. On the basis of the scenario-based exercise methodology, a real-time simulation was prepared and executed. In this simulation, three teams composed of experts were given the task of providing rapid mapping products within thirty-three hours. During this period the teams had access to satellite imagery as well as off-the-shelf and custom computer-based tools. This chapter identifies opportunities and constraints regarding the practical application of earth observation technologies by expert teams in rapid crisis response. The chapter also suggests areas for further research.
