ABSTRACT

A group of advocates comes together with a clearly defined goal. They seek to broaden their base of support. What is necessary to get there and what role does communication play?

First is the importance of message. No one wants to invest time without a clear sense of purpose and goals. But this alone is not enough. The ability to listen to partners and adapt in response to shared knowledge and concerns is paramount. As the Maryland Behavioral Health Coalition has grown and broadened its network, it has been critical to listen and learn from both traditional and nontraditional partners. Everyone’s voice matters. Taking the time to seek input from a partner who comes to an issue from a completely different vantage point strengthens the group and its overall message. For years we have worked with substance use disorder treatment advocates on joint policy concerns with respect to care integration. This partnership has continued with the state’s behavioral health integration effort. As differences emerged between mental health and substance use disorder treatment providers regarding the fiscal model for the system, our communication and collaboration skills were put to the test. Maintaining a focus on clinical issues, on which we do agree, has provided a path to continue in a collaborative spirit, despite differences regarding system structure.