ABSTRACT
In previous chapters, we discussed the many ways in which our world has become globally interdependent and interculturally complex, due, in part, to accelerating globalization, migration and rapid advances in transportation and telecommunications. These changes have impacted on our self-identities and attitudes toward diversity. With more and more intercultural interactions in our home environment and beyond, the potential for miscommunication and conflict is also on the rise, both among individuals and groups. Hence, the need for global, bi(multi)lingual and intercultural competency has never been greater.
