ABSTRACT
The chapter examines the sorts of services relevant for struggling parents, although it is noted that there is not a strong evidence base for identifying precise programme and service responses. The first is that awareness of what service users want, the second is awareness of difference and othering, and third is the need for reflective and reflexive practice. Attribution theory explains how people usually deal with differences between them. This chapter explores the high and complex needs of service users who are affected by social and health inequalities. Within these systems, single parents, people with disabilities and people living with mental illness, as well as Indigenous people affected by intergenerational trauma, are especially vulnerable and experiences the long-term impacts of policy changes and service cuts. In this context, people have argued that practitioners need to be acutely aware of what service users want and need, of the dangers of difference and othering and the need for reflexive and reflective practice.
