ABSTRACT
One of the most powerful ways for leaders to break trust with oth-ers is really quite simple-being unavailable. Leaders who are not accessible to others use several trust-busting actions to assure that they are le alone. For example, they manage to appear busy most of the time. is strategy works very well because most people will not “bother” you if they feel that you are busy or too involved in something else. When you do nd inaccessible leaders in their oces, their administrative assistants usually have been given strict instructions to allow no one in without making an appointment-all under the guise of protecting the leaders’ valuable time.
