ABSTRACT
Results could be provided in individual bar graphs that show the percentage
of responses for each response option. Figure 6.3 consists of bar graphs for the
first four items listed in Figure 6.2. Again, noting the relationship among
items becomes very difficult, each item would have a separate bar graph,
which results in many pages; and comparing items to each other would
require physically comparing each graph to the others to determine any
potential relationship. Therefore, it is difficult to determine what actions to
take to eliminate undesirable results or to continuously improve desirable
results. Alone, individual bar graphs fail to provide a referent point to take
action based on the results because the multi-point scale is not summary
enough to quickly see the relationship of items to other items. We want to see
what we are doing well in relation to what we could be doing better in order
to improve.
