ABSTRACT
It may seem futile to offer a section on motivating the most difficult staff members, because you have probably attempted to do this so many times with frustrating results . However, it may be important to revisit motivation in terms of working with these staff members . It is also valuable to keep in mind that op portunities to reinforce or motivate resistant staffers may occur very infrequently. We must become aware of and act upon these chances when they present themselves.
