ABSTRACT
A librarian's duty to avoid the unauthorized practice of law limits what reference services can be provided. Traditional approaches to reference services are being influenced by new initiatives in delivering legal services and information. Pro se patrons and the reference librarians 166who serve them benefit from the web-based resources, authorized non-lawyer assistance programs, and other innovative programs now available. Identifying new resources and using them effectively should enable a librarian to provide excellent reference service while avoiding the unauthorized practice of law. [Article copies available for a fee from The Haworth Document Delivery Service: 1-800-342-9678. E-mail address: < getinfo@haworthpressinc.com > Website: < https://www.HaworthPress.com > © 2001 by The Haworth Press, Inc. All rights reserved.]
