ABSTRACT

This chapter discusses strategies for implementing action or change effectively. Once the data collection phase of a consulting project is over, and the client has decided to initiate some type of change, the stage that many consultants consider the most rewarding—implementation or execution—can begin. Workers directly affected by the changes would be valuable in helping others in the division or department recognize the value of the changes taking place. The participants at the kick-off meeting of the task force decide that more planning is necessary before implementation of the changes should begin. The implementation plan details what changes will occur in the organization, the sequence in which they will occur, when they will occur, and what resources are needed to accomplish them. Many managers and employees have not been part of the discovery and decision-making process, and have to be convinced of the positive outcomes of the changes that will occur.