chapter  Chapter 8
10 Pages

Creating Value Through Digital Transformation

ByVincent K. Omachonu

Digital transformation is a recurring theme among healthcare executives and industry leaders. No sector of the economy is insulated from the effects of digital transformation and the wave of transformative change occurring at every level. It is important to know that digital transformation is not just about introducing computers in a hospital, creating apps, enabling patients to make appointments online, giving healthcare staff the option of using their own smartphones or tablets, or opening a Facebook or Twitter account for the hospital. While these technological options may be part of the digital transformation journey, the merit of digital transformation cannot be reduced to the use of a specific technology.