ABSTRACT
The Change Management Office (CMO) is an organizational function that has gained strength as the practice of managing the human factor in change processes is recognized as a discipline essential to the success of organizations. Implementing a CMO almost always results from the maturation of the organizational change management discipline in a company. Similar to the Project Management Office (PMO), the CMO has different levels of maturity and importance in different organizations. The role of the CMO depends on the level of maturity of change management in the organization. Organizational change management can vary from a simple operating unit to an entire area with a tactical and strategic role. A CMO that performs the tactical management of change has already taken a major step forward for an organization. Some change management experts argue that the CMO must be connected to the top management of the organization, because it is critical for the development of the strategy.
