ABSTRACT
Knowledge of project management has evolved a lot over the past 30 years, but has it started to consider management of the human factor as a key area of expertise for professionals involved in project management. The organizational change management expert will always exist—a professional with extensive experience, knowledge, and skills to address the most complex aspects of the subject. Knowledge is no longer shared by the workforce and is used as a strategy in an alleged dispute over the maintenance of personal positions in the organizational structure. The effect of imposed changes on the organization's atmosphere and productivity is harmful. Participatory changes are those that, having an objective as a starting point, are concerned about creating purpose, promoting engagement, and giving a broader sense to the required transition. These changes take into account the human factor and its complexity. Identifying and classifying the stakeholders is fundamental for the development of a change management strategy.
