ABSTRACT

Leadership is the activity of influencing people to strive willingly for group objectives. The change leader is a professional with skills to align, inspire, enliven, motivate, get commitment, and guide people. He or she gives direction, helps create a purpose, checks the way, and informs the destination and the meaning of the tasks and actions, balancing individual and collective projects. The change manager must be an inspiring leader, capable of conveying the purpose of the change and leading people toward their motivation to engage. A project is born from an objective and, even if it deals with the human factor, the change manager's main commitment is to the project's results, goals, and productivity. Planning is the most delicate phase of a change. The effects of the planning phase will be felt throughout the project, hence the importance of strategic thinking and the ability to plan.